Service level management
Our Service Level Managers (SLMs) will meet your on-site team at regular intervals to gain a deep understanding of your business needs and how we can help. Our services are flexible and customized – we are always ready to meet any of your database needs.
Analyzing the specific characteristics and trends relevant to your business gives you the opportunity to predict – and prevent – any possible issues. Our experts are able to see every structural anomaly over weeks, days or even hours. These alerts prompt us to investigate and suggest improvements and solutions that minimize risk and disruption to your business.